If you were logged out or if your browser crashed before you finished, you can re-enter the Passport system using the link in the original email you got from your lender. If that doesn’t work, contact your lender to request a new link.
What do I do if I was logged out before completing my bank?
Related FAQs
What if I don’t have online banking?
Why aren’t my banking credentials working?
What if I select the wrong bank from the list provided?
What if I don’t see my bank listed once I log in to Passport?
How many accounts do I have to share with my lender?
What exactly does my lender see?
Why does my lender need my bank statement in the first place?
Who can see my login credentials?
How secure is the passport service?
What is Passport™?