If you selected the wrong bank from the list of possible matches and tried to enter your credentials anyway, you will see an error message. To re-select or re-enter the correct bank, press the “Add New” button and repeat the selection process described in question 7.
- FAQs
- Borrower
What if I select the wrong bank from the list provided?
Related FAQs
What do I do if I was logged out before completing my bank?
What if I don’t have online banking?
Why aren’t my banking credentials working?
What if I don’t see my bank listed once I log in to Passport?
How many accounts do I have to share with my lender?
What exactly does my lender see?
Why does my lender need my bank statement in the first place?
Who can see my login credentials?
How secure is the passport service?
What is Passport™?